1. Information We Collect
TD Projects collects information when you use our website and request our services:
- Website Usage: Pages visited, time spent, browser information, IP address
- Contact Information: Name, phone number, email address, physical address
- Quote Requests: Project details, property information, service requirements, uploaded files
- Project Information: Property details, project specifications, timeline preferences
- Communication Records: Emails, phone calls, meeting notes, project documentation
- Financial Information: Billing details, payment information (processed securely)
2. How We Use Your Information
We use collected information to:
- Provide accurate project quotations and assessments
- Communicate about project progress and updates
- Process payments and maintain financial records
- Ensure compliance with Zimbabwe building regulations
- Improve our services and customer experience
- Send important project-related notifications
3. Information Sharing
We do not sell or rent your personal information. We may share information only in these circumstances:
- With subcontractors and suppliers necessary for project completion
- With regulatory authorities as required by Zimbabwe law
- With insurance providers for coverage and claims
- With legal representatives when required by law
4. Data Security
We implement appropriate security measures to protect your information:
- Secure storage of physical and digital records
- Limited access to information on a need-to-know basis
- Regular security assessments and updates
- Secure communication channels for sensitive information
5. Data Retention
We retain your information for as long as necessary to:
- Complete contracted services and fulfill warranties
- Comply with Zimbabwe legal and regulatory requirements
- Maintain business records as required by law
- Resolve any potential disputes or claims
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for non-essential communications
7. Website Information
Our website may collect:
- Basic usage analytics to improve user experience
- Form submissions for quote requests and inquiries
- Contact information voluntarily provided
We do not use tracking cookies or sell website data to third parties.
8. Changes to Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to existing clients through our usual communication channels.
9. Contact Us
For privacy-related questions or requests, contact us at:
TD Projects - Privacy Officer
Email: info@tdprojects.co.zw
Phone: 071 417 0126
Address: Bulawayo, Zimbabwe
Last updated: November 2025